1. Data We Collect

Developer Data: We collect your name, email address, and profile information through third-party authentication providers such as Google or GitHub.
Service Data: We collect account-related data such as subscription status, Concurrent Users (CCU) usage, configuration, and enabled modules for billing, analytics, and service performance.
End-User Data: You control the data collected from your end users. If you use the Leaderboard module, we store identifiers (such as playerId) and associated scores. The Relay module is designed not to persist end-user data.
Technical Data: We may collect logs, IP addresses, and usage metadata for security, debugging, and abuse prevention.

2. How We Use Data

We use collected data to:

Provide, operate, and maintain the Service
Process billing and manage subscriptions
Monitor performance, reliability, and security
Communicate important updates and service-related notices

We do not sell your personal data to third parties.

3. Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your data based on:

Performance of a contract (providing the Service)
Legitimate interests (security, fraud prevention, and product improvement)
Compliance with legal obligations

4. Data Retention

We retain your data for as long as your account is active or as necessary to provide the Service. We may retain limited information for legal, security, or fraud prevention purposes.

You may request deletion of your data at any time by contacting support@turnkit.dev.

5. Data Sharing and Processors

We do not sell your data. We only share data with trusted third-party service providers where necessary, including:

Payment processors (e.g., Merchant of Record providers such as Polar.sh or Paddle)
Infrastructure and hosting providers
Authentication providers (e.g., Google, GitHub)

These providers process data in accordance with their own privacy policies.

6. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence. Where required, we take appropriate safeguards to ensure your data is protected in accordance with applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing

To exercise these rights, contact support@turnkit.dev.

8. Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Service is not intended for use by individuals under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, you can contact us at support@turnkit.dev.